Behar Profex Ltd Est. 1920

Cleaners and restorers of fine European, Persian and Oriental carpets, rugs, tapestries and textiles

Q & A page PDF Print E-mail

Question
I've moved to Cornwall from London – how do I get my rug to you ?

Answer
Just call – we now have a national carrier service
For most rugs the transport is included in standard cleansing costs.

Question
How long do you need my rug for ?

Answer
If it's for routine cleansing, a week will suffice but if repairs are required the repair extent will dictate the time away

Question
I believe I have moth in my new rug and in some clothes – what do I do?

Answer
Don’t panic!
Checkout our Moth Shield website at ww.mothshield.com
Single aerosol canisters start at £52.88 including delivery and instructions. A single canister is enough for most households

Question
How can I get a price on cleaning my rug – I live in Aberdeen?

Answer
No problem.
Just measure and we’ll quote you by return Email (remember transport is included)

Question
I’ve been given an old tapestry – I don’t know what it’s worth or whether it really is of any value at all. I would like it on the wall provided it’s not too expensive.

Answer
Photograph a section of the front and a section of the back from around three feet and email to us along with the overall size and a photograph of the complete Tapestry.
We’ll email you answers and costs by return.

 
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